How can we help? Many of your application support questions can be answered quickly and effectively by information provided in this online Support Center.
If your question wasn’t addressed by information in the online Support Center, please submit a Support Request using the online form. To help us further assist you, please select a Support Request category, as described below, when submitting your request. Clicking on the links will also take you to the Frequently Asked Questions for each type of request.
- Accessing netTrekker – questions related to access options, usernames/passwords
- netTrekker Subscription – questions related to subscriptions and free trials
- netTrekker Features and Tools – questions on finding a specific topic OR suggestions to include a specific topic; questions on Timeline, Famous Person, My Content, Reference Tools, etc…
- Professional Learning – questions on training options
- Other – questions not related to any other category
Your satisfaction in using netTrekker and your feedback is extremely important to us and we value your time. If your question wasn’t addressed by the Support Center of one of our FAQs in the categories listed above, please submit a Support Request using the Support Request online form.