Support Request

How can we help? Your satisfaction with use of netTrekker, and your feedback is extremely important to us and we value your time.

Have questions? Simply type your question into the search box found on the home page. If your question wasn’t addressed by one of our articles, please submit your question or feedback in the Support Request form.

To help us further assist you, please select a Support Request category when submitting your request. Clicking on the links will also take you to Frequently Asked Questions for each type of request.

If you would like to speak to a Knovation representative, please contact Customer Support toll-free at 855.566.8283 (Mon-Fri 8:00-5:00 EST/EDT) or email us at

Submit a Support Request


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Type of Support Requested *
Please Select the Type of Support that you request.