Have questions? Simply type your question into the search box found on the home page. If your question wasn’t addressed by one of our articles, please submit your question or feedback in the Support Request form.
To help us further assist you, please select a Support Request category when submitting your request. Clicking on the links will also take you to Frequently Asked Questions for each type of request.
- Accessing netTrekker – questions related to access options, usernames/passwords
- netTrekker Subscription – questions related to subscriptions and free trials
- netTrekker Features and Tools – questions on finding a specific topic OR suggestions to include a specific topic; questions on Timeline, Famous Person, My Content, Reference Tools, etc…
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- Other – questions not related to any other category
If you would like to speak to a Knovation representative, please contact Customer Support toll-free at 855.566.8283 (Mon-Fri 8:00-5:00 EST/EDT) or email us at LRCustomerSupport@act.org.